Privacy Policy – tableplus4

1Introduction

This Privacy Policy applies to all users of the tableplus4 platform, including the website at tableplus4.org and any associated mobile applications. It describes how tableplus4 ("we," "us," or "our") collects, uses, stores, and shares personal information provided by or collected about players who register and use our services in the Philippines.

By creating an account on tableplus4, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree, you should not register or continue using the platform.

2What Personal Data We Collect

The personal data tableplus4 collects falls into three main categories: data you provide directly when registering or using the platform, data we collect automatically through your use of the service, and data from third-party verification or payment providers where necessary.

We do not knowingly collect sensitive personal data beyond what is required for KYC compliance and fraud prevention. We do not collect data about race, religion, political views, or health unless mandated by a specific legal requirement.

3How We Use Your Personal Data

tableplus4 uses player data only for legitimate, disclosed purposes. The main purposes for which we process personal data are:

• Account management: Creating, maintaining, and administering your tableplus4 account, including password resets and account security via OTP verification.
• Identity verification (KYC): Verifying your identity and age (21+) in accordance with our legal obligations and responsible gaming commitments.
• Payment processing: Facilitating deposits and withdrawals through supported Philippine payment channels, and reconciling transaction records.
• Platform operation: Delivering games, processing bets, calculating and crediting winnings, and resolving disputes.
• Fraud prevention and security: Monitoring for suspicious activity, preventing duplicate accounts, and protecting the integrity of the platform.
• Customer support: Responding to queries, resolving account issues, and maintaining communication records for quality purposes.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling indicators and applying account limits where requested or necessary.
• Service improvement: Analysing anonymised usage data to improve platform performance, game selection, and user experience.

4Cookies and Tracking Technologies

tableplus4 uses cookies and similar tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device that help us recognise returning users, maintain session security, and analyse how the platform is used.

• Essential cookies: Required for the platform to function. These handle session management, login state, and security. They cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language settings and previously visited sections of the platform.
• Analytics cookies: Collect anonymised data about how players navigate the platform, which pages are visited most, and where errors occur. This data is used to improve the platform.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality. Blocking analytics cookies will not affect your ability to use tableplus4.

5How We Share Your Data

tableplus4 does not sell personal data. We share player data only in the following limited and necessary circumstances:

• Payment providers: When you make a deposit or withdrawal, your payment details are shared with the relevant payment service provider (such as your bank, GCash, or Maya) to process the transaction.
• KYC and identity verification services: Your identity documents may be processed by a third-party KYC verification provider to validate your identity and age.
• Game content providers: Where games are supplied by third-party providers, certain technical data (session tokens, bet data) is shared with those providers for game delivery purposes.
• Legal and regulatory requirements: We may disclose your data to relevant authorities if required to do so by applicable Philippine law, court order, or in response to a legitimate legal process.
• Fraud prevention partners: Anonymised or flagged data may be shared with anti-fraud service providers to identify and prevent fraudulent activity on the platform.

6Data Security Measures

tableplus4 takes the security of player data seriously. We implement a range of technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

• All data transmission between your device and tableplus4 servers is encrypted via SSL/TLS.
• Account access is protected by password hashing, OTP two-factor authentication, and session management controls.
• Sensitive data such as identity documents and payment references are stored with encryption at rest.
• Access to personal data within the organisation is restricted on a need-to-know basis with role-based access controls.
• Security measures are reviewed and updated regularly in line with industry best practices.

While no system can guarantee absolute security, tableplus4 applies reasonable and proportionate measures to protect player data. If a security incident affecting player data occurs, we will notify affected players as required by applicable law.

7Data Retention

tableplus4 retains personal data only for as long as it is necessary for the purpose for which it was collected or as required by applicable law.

• Account data is retained for the duration of your active account and for a defined period following account closure, as required for financial recordkeeping and legal compliance.
• Transaction records are retained in accordance with standard financial recordkeeping requirements.
• KYC documents are retained for the period required by applicable regulations applicable to online gaming platforms.
• Support communication records are retained for a reasonable period to support quality review and dispute resolution.

8Children and Minors

tableplus4 strictly prohibits the use of its platform by anyone under 21 years of age. We do not knowingly collect personal data from minors. Our registration process includes age verification as a mandatory step, and KYC verification confirms age via government-issued identification.

If we become aware that personal data belonging to a minor has been collected, that data will be deleted and the associated account will be closed immediately. If you have reason to believe a minor has registered on tableplus4, please contact our support team.

9Contact and Complaints

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how your personal data is handled, you can contact the tableplus4 privacy team through the live chat support function available on the platform, or by email at [email protected].

tableplus4 will respond to all data-related enquiries promptly. If you are not satisfied with our response, you may have the right to raise a complaint with the relevant data protection authority under Philippine law.